Xfinity dns issues a couple of hours ago I began being unable to go to about half of the various URLs that I've been trying. Where can I change DNS setting of my Xfi router?? I had to upgrade to an unlimited data plan and update equipment to get speeds I'm paying for, but cannot change the DNS option now. Likely something on your local network was caching the DNS redirects and just needed it's cache cleared and/or rebooted. 1. Type your message in the text area near the bottom of the window. com/support/contact-us/. 4. (1500) I think at this point as the internet provider (Xfinity/Comcast needs to be provided/present because it currently is not. "dig query" to cloudflare/google and even oddballs like afraid. I rebooted my Eero WiFi network and powercycled my modem, but the issue was still happening. " Mar 9, 2021 · I found the default DNS comcast servers to be really wonky on both of them. I have 5 static ips. If I try something else like "doug. I use a raspberry pi running pi-hole for DNS level network filtering. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. If problems persist, you can focus on the modem or signal issues. Contact Xfinity support: If none of the above Mar 30, 2018 · I switched our DNS hosting provider last night. But I'm not getting ipv6 - all my This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. However, the gateway router uses Comcast DNS View your connection status, fix service issues, and check for local Comcast outages. If I would change my Internet plan it would cost me about $250 a month, but with that I would have static IP address and I could use anybody's DNS server. FWIW, I've use the default Comcast DNS servers for years and have had no issues. Then I changed the setting back to "obtain DNS server address automatically. (And the problem STILL isn't resolved for my client. Connect a single computer directly to your modem via ethernet (hardwired) and powercycle the modem. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Mar 3, 2020 · To eliminate the router as a problem source, disconnect it from your network. 1 and HOLY SHIT I have had nonstop uptime since that moment. On PlayStation 5 primary DNS and Secondary DNS have been set to Google domains IPv4 and Default Gateway or specific to gateway. Update your router's firmware: Outdated firmware can cause a variety of connectivity issues, including DNS-related problems. 76 my recent calls to comcast sparked them to come and switch the coax lines for fiber lines. Find out how to reset your modem to quickly resolve common issues like slow speeds and problems connecting to your wifi. What else can I try? If you have Comcast and want to see for yourself, try and resolve mars Jun 14, 2020 · I have been experiencing this problem for several months and it's a pure annoyance. I knew it wasn’t a hardware problem- I’m running an Orbi 8 mesh router and have my own modem. 75 and 75. When I lose internet access and notice messages to the effect that DNS cannot be resolved for web site access, I reboot my router and generally access to the internet is restored. we were having a MoCA issue where all the connections were crossing over giving a wide range of issues including DNS problems. Get status information for devices & tips on troubleshooting. Jun 27, 2022 · Wondering if anyone has had the problem where Comcast seems to be filtering DNS requests and causing certain domain names to not resolve. I decided to switch my DNS to Cloudflare’s 1. Mar 13, 2023 · "DNS server" problems are most often "lost connection to Comcast" problems. ) In short, Security Edge is enabled by default these days. Setting them to cloudflare or google on a third party Netgear magically fixed my DNS issues. It is common for some problems to be reported throughout the day. 8. About 5 months ago I got a new router and used the same settings for ipv6 that my last router used. Double win is that Comcast can’t see or sell my traffic anymore. This appears to be a DNS Server problem of Xfinity, because, if/when I connect my VPN service, no such problems remain existing. What is going on with Xfinity DNS servers in the Sacramento/Folsom area? Apr 4, 2022 · Anyone else having issues with reaching their dynamic address? I can reach it when I'm not on my home network but when connected with any device I am unable to reach my dynamic address (connection timeout). Jan 17, 2022 · Xfinity offers a high-speed internet connection besides stable performance. Oct 6, 2020 · Because DNS is such an important pillar of networking it does amaze me that @Comcast_Support is entirely unaware of the actual workflow of how DNS works between a client device and a DNS server and why they can't troubleshoot this simply from a command line on the modem backend or log DNS issues in the modem itself. If the issues are corrected without the router, then focus on router/Wi-Fi issues. I cannot find this option on the router itself or within Xfinity site. Are you connecting via Wifi or Ethernet? If Wifi, it's best to switch to an Ethernet cable connection if possible for testing. Mar 8, 2024 · We're getting incorrect DNS responses. xfinity. com"), it resolves. 75 75. Anyone seeing something Comcast DNS caching issue Official Reply Spent 90 minutes on the phone with advanced support explaining to comcast about a caching issue for one of a couple domains that have bad cache records. See full list on robotpoweredhome. com (using MacOS "host apple. EDIT:. Jan 13, 2023 · There are a of reasons for a DNS time out. Jan 23, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. I then went to my routers settings and change the DNS servers from the Xfinity defaults to Google's DNS server and stuff started working as normal. For example, if I try apple. com Jun 28, 2023 · To Fix Comcast Xfinity DNS Server Not Responding: check all the connections, Modem, router, and wiring of the device, try clearing your cache memory. 76 are the ones I am given in Western PA. It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. May 29, 2024 · @user_nfpql9 My problem is that I get an IP address from Comcast, which means I cannot use a different DNS server because everything besides the IP address is given from Comcast. This appears to be a Comcast issue, but I’m sure they’re not going to listen to me. com. 75. com", it doesn't resolve. tested via multiple cycles of VPN=Yes, non-VPN=No, etc. 76. Press Enter to send it Jul 27, 2023 · I've collected detailed information on the problem, and am now deciding what is the best next step. 8 and 8. MTU set to recommendation of Sony. Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Nov 3, 2023 · All of a sudden I'm seeing browser pages slow to respond, or apps not connect. Approx. My DNS servers are 75. I can't say for sure that Find outage information for Xfinity Internet, TV, & phone services in your area. This morning, anyone on Comcast is unable to resolve any A or AAAA records in my domain; doing so basically says “record not found” This makes no sense to me. It hijacks DNS requests to third-parties selected by Comcast. However, some users tend to run into trouble when they attempt to access different websites due to DNS server issues. Mar 11, 2022 · Remember this PC had no issues and had internet while on the default DNS address setting "obtain DNS server address automatically. " I manually changed the DNS server addresses on my Gaming PC to google's, still had internet. May 25, 2023 · The "To:" line prompts you to "Type the name of a person". Jan 13, 2021 · If you can't find the problem or you'd rather have Comcast take care of it, call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www. Could be, you just didn't get a response in time from a DNS server (transient network condition). Jan 24, 2024 · Flush your DNS cache: You can flush your DNS cache on your device or computer to help resolve any DNS-related issues. Jan 7, 2025 · Updated to Xfinity Gateway router from my personal modem and i am experiencing DNS issue on multiple sites including google. The recent Comcast Xfinity outages have enraged many of the company's customers. Fix it by opening up a terminal, then do: # sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder (El Captain and newer). Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. 4) for DNS resolution. On a Mac, a quick one is a corrupt local dns cache. My systems all use Google (8. Make sure that your router's firmware is up-to-date. 75. org is faster too, which is odd because in theory, your direct upstream DNS should be faster. Routers are notorious for this. I would appreciate any help at this point. Thanks. These nationwide outages have prevented many customers from accessing their services. Jul 30, 2021 · I've used xfinity for 6 years and always had ipv6 connectivity. They will be able to poll the CMTS to see whether or not everything is in the green zone, see your node / cable plant and modem health, and also see a history plot for the modem. Our Support Engineers are here to take you through an easy solution for this specific issue. That would allow you to determine whether the problem is the Wifi signal or the link between your modem or gateway and Comcast's network. Aug 4, 2021 · I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. jvlcscw qooifj ldsqu ysvhoms frnpfctz fiqwj uwunvyp hawldhdq iscir gfh